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store policies

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Layaway

We offer a 90 day layaway plan for most items in store. We do require an initial 30% deposit of the total purchase including tax. The payments thereafter may be made at your convenience in accordance to the terms. Alterations and adjustments, such as ring sizing, will be made at balance payoff. Expired layaways will receive an in store credit for payments received.

Refunds and Exchanges

All exchanges are accepted within 30 days of purchase. All returns will receive in-store credit only. No cash or credit card refunds. These returns must be in new condition and accompanied by your original receipt or a copy of it. Returns are subject to restocking fees if alterations have been performed and/or if the item needs polishing or repair. Certain special orders and altered items may be non-returnable and/or subject to restocking fees.

 

Jewelry and Watch Repairs

Estimates -We will make our very best effort to immediately provide you with an estimate for repair.  If this isn't possible, we will follow up with you after speaking with our technician to provide you with an estimate.

Item Details - We will take measurements, weights and other significant information of your items at the point of drop off. Please disclose any pertinent information to us regarding your items or the repair at that time.

Guarantees - Oscar’s Jewelers does not guarantee any repair performed. Oscar’s Jewelers reserves the right to deny unreasonable repair requests.

Turn Around Time – Generally, many repairs can be completed within a two week period. At the time of drop off, please let our staff know if you require a Rush Priority. Additional charges may apply.

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Contact Us

3460 South Halsted Street
Chicago, IL 60608
Phone: 773-376-5444
info@oscarswatchandjewelry.com
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Monday - Friday 9:30am-5:30pm Thursday: 9:30am-6:30pm Saturday: 9:30am-4:30pm



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