Store Policy

Convenient Store Policies

Customer-Friendly Layaway Policies

You can secure your favorite piece of jewelry or any item from our store with an initial deposit of 30% of the total purchase including tax. The reminder of the payment can be made at your convenience based on the terms and conditions of your purchase. Alterations and adjustments such as ring sizing will be made after the balance payoff. You will receive an in-store credit for payments received toward your expired layaway.

Our Refunds and Exchange Policies

  • All exchanges are accepted within 30 days of purchase
  • We only offer an in-store credit toward returned items – no cash or credit card refunds
  • Returns must be in new condition accompanied by original receipt or a copy of it
  • If the item has been altered or needs polishing or repairs, a restocking fee may apply
  • Certain special orders and altered items may not qualify for a return and/or subject to restocking fee
Jewelry repair

Store Policy on Jewelry and Watch Repairs

Estimates: We provide immediate estimates on most jobs. If this isn’t possible, we will consult our technician and follow up with you in the quickest manner possible.

Item details: At the time of drop off, we will take all the information possible such as measurements, weights and any other information that we deem important. Please provide us with any pertinent information that we might miss.

Guarantees: Oscar’s Jewelers does not guarantee any repair performed. Oscar’s Jewelers reserves the right to deny unreasonable repair requests.

Turnaround times: Generally, many repairs can be completed within a two week period. At the time of drop off, please let our staff know if you require a Rush Priority. Additional charges may apply.

Visit Oscar's Jewelers today to have the best jewelry shopping experience!
Visit us to get your favorite jewelry today!
Get FREE estimates on repairs!
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